JOB ANNOUNCEMENT
POSITION TITLE: Housing Specialist II
POSTING NO:
DEPARTMENT: Housing Choice Voucher Program 1139
SALARY: $36,900.00
DATE POSTED: 10/10/2023
CLOSING DATE: OPEN UNTIL FILLED
FLSA CLASS: Non-Exempt
Duties and Responsibilities:
Responsible for a wide range of activities related to determining and documenting participant eligibility, income,
rent and contractual relationships with owners in support of the HCV program operations. The Housing Specialist II
may perform admissions, re-certifications, interim adjustments, rent increases and deal with both participant and
landlord problems. Responsibilities include, but are not limited to, the following:

Waiting List Management

1. Processes applicants (waiting list and special admissions) as directed by the Assisted Housing programs
Administrator, in a manner consistent with achieving a 97 percent utilization rate.

2. Purges the waiting list annually.

3. Places 98 percent of applicants on the waiting list, in accordance with the Administrative Plan.

4. Selects 98 percent of applicants from the waiting list, in accordance with the Administrative Plan.

Admissions

1. Conducts eligibility interviews with applicant and port-in families.
2. Conducts interviews in the client’s home or field office as needed.
3. Conducts criminal history check on all adult members of applicant families.
4. Determines eligibility of applicants from the waiting list, special admissions and/or port-ins.
5. Informs ineligible families of informal hearing procedures.
6. Documents family composition, citizenship or eligible immigrant status and social security numbers of

family members over age six (or certification that no number exists), in accordance with HUD requirements.
7. Determines Annual Income, in accordance with HUD rules.
8. Obtains Enterprise Income Verification or third-party verification of income (or documentation of why third-

party verifications are not present).
9. Calculates Adjusted Income correctly, in accordance with HUD rules.

Job Announcement: Housing Specialist II
10. Obtains third party verification of deductions (or documentation of why third-party verifications are not

present).
11. Calculates Total Tenant Payment accurately.
12. Determines the voucher size for which each family qualifies, in accordance with the Administrative Plan.
13. Issues vouchers and conducts briefings, emphasizing housing opportunities outside areas of minority and

low-income concentration.
14. Sets up complete and accurate files, with all necessary participant-supplied documents and third-party

verifications (or documentation of why third-party verifications are not present).
15. Receives Requests for Tenancy Approval, HAP contracts (with HUD-required Tenancy Addendum)

Inspection reports, rent reasonableness determinations and leases.
16. Checks to ensure that no participants are paying more than 40 percent of his/her adjusted monthly income in

Total Tenant Payment, review documents for original signatures and internal consistency (particularly with
respect to who pays for various utilities), file documents in participant files and authorize HAP payments to
participants.

17. Enters correct information and forward completed, accurate and timely Form 50058 to Assisted Housing

programs Administrator for submission to HUD.
HUD Annual Re-certifications, Interim Adjustments and Owner Rent Increases

1. Requests Inspectors to schedule and conduct annual and special inspections.

2. Schedules and conduct annual re-certification interviews, in a manner that ensures that notices of rent
increase are provided at least 30 days before the anniversary date and that the entire process is completed by
the anniversary date.

3. Determines whether the participant family qualifies for a different unit/voucher size than previously issued.

When appropriate, issues adjusted voucher.

4. When families move later than 120 days after the most recent annual re-certification (in a manner acceptable
under program guidelines and the Administrative Plan), conducts a full annual re-certification (including
working with Inspector to set up inspection) and change the family’s anniversary date.

5. When participant reports changes in income or family circumstances, processes Interim Adjustment.

6. Documents all information (complete information for the Annual Recert, only changed information for the

Interim) using EIV when available, otherwise third-party verifications (or documentation of why third-party
verification was unavailable).

7. Makes determination, in accordance with the Administrative Plan, when participants request to add family

members for reasons other than the birth, adoption or court-awarded custody of children.

8. Receives owner rent increase requests and forwards them to Inspectors for rent reasonableness
determinations. When received, forward the entire package to the Assisted Housing programs Administrator
to determine whether the program can afford the rent increase within the available budget.

9. When rent increases are approved by the Assisted Housing programs Administrator, notifies the owner, in

writing, within two working days.

10. As the utility allowance schedule is updated, ensures that the utility allowances used in determining tenant
rent are correct and accurate, taking into account the size and type of unit and the utilities paid directly by the
tenant.

Job Announcement: Housing Specialist II
11. Enters correct information in Yardi and forwards completed, accurate and timely Form 50058 to the Assisted

Housing Programs Administrator for submission to HUD.

12. Properly processes client files, as assigned within prescribed timeframe.
General

1. Works cooperatively with other members of the department, adjusting workload as necessary when other
staff members are ill or on vacation.

2. Investigates and resolves participant and landlord complaints minimizing involvement of the Assisted
Housing programs Administrator to the satisfaction of all parties.

3. Communicates with applicants, participants, landlords/owners, and co-workers in a manner that is courteous

and professional.

4. Answers resident and landlord questions, providing information on status of rent, damage claims, property
inspections, provisions of the lease and contract, program regulations, Montgomery Housing Authority
policies, and procedures, etc.

5. Returns calls to participants and landlords within one workday.

6. Places information received through the mail, by fax or email in appropriate part of participant file, within

two workdays of receipt.

7. Participates in the revision to departmental policies and procedures.

8. Submits monthly performance reports as required.

9. Performs other duties as assigned.

Qualifications and Knowledge:

1. Must have High School diploma or GED and two years of college course work from an accredited college
or university is required. Bachelor’s degree in business administration, Public Administration, Accounting,
Sociology, Psychology or a related field is preferred.

2. Three years of experience in public housing, HCV program, case management, apartment management, or an
equivalent combination of college course work and higher education (one year of relevant experience is
equivalent to one year of relevant higher education and vice versa).

3. Housing Choice Voucher Specialist Certification required within first year of employment (training and
testing will be at the Montgomery Housing Authority’s expense). Must have passing score on all subtests,
regardless of overall scoring.

4. Knowledge of HUD policies, and other Federal, state and local laws, rules and regulations related to low

income housing and Montgomery Housing Authority policies.

5. Knowledge of general office practices and procedures, business English and basic mathematics.

6. Knowledge of HUD HQS, inspection procedures and Montgomery Housing Authority Housing Choice
Voucher policies and procedures.

7. Ability to communicate interpersonally.

8. Ability to communicate with and relate to persons of diverse backgrounds and abilities and to establish and

maintain effective working relationships with participants, landlords and other employees.

9. Ability to complete complex and detailed tasks in a timely manner.

Job Announcement: Housing Specialist II

10. Ability to plan and prioritize duties.

11. Bondability.

12. Valid Alabama driver’s license or must acquire one within 30 days of employment.

13. Eligibility to be covered under the Authority’s fleet auto insurance.

Supervision Received and Given:

Reports to the Assisted Housing programs Administrator. This employee is responsible for both the compliance of
the HCV program and the end products of the department. Employee receives both written and oral instructions.
The incumbent of this job must be able to work independently, performing complex work in an accurate and timely
manner without close supervision. The position entails balancing competing priorities.

Employee has no supervisory responsibilities.

Guidelines:

Most work is performed according to existing procedures or written guidelines such as HUD regulations, handbooks,
desk references or existing records. The employee will frequently be required to use independent judgment in
making recommendations and decisions.

Complexity:

Incumbent performs multifaceted work requiring an understanding of HUD rules and requirements relative to HCV
program eligibility, income, rent, inspections and contract procedures. The employee must be able to handle
interpersonal situations involving conflicts between assisted participants and landlords, with skill and
professionalism.

Scope and Effect:

The employee works with the Assisted Housing programs Administrator, Quality Assurance Administrator and HCV
program applicants, participants, landlords and other employees. The employee’s work is essential to the successful
operation of the HCV program. The employee’s efforts affect MHA’s ability to earn administrative fees and to
obtain additional vouchers and funding.

Personal Contacts:

The employee has continual contact with other employees, program participants and landlords. Most contacts are
structured in nature and the employee is expected to use normal tact and professional courtesy. Occasionally a
contact may be uncooperative or antagonistic and the employee would be expected to use above-average tact and
courtesy. Failure to respond courteously could adversely affect the public’s opinion of the program and the
Authority.

Physical Demands:

The employee’s work involves primarily sedentary office work in a typical office environment. Additionally, there
is some degree of stress resulting from contact with applicants, participants, landlords, the public and other
employees.

Work Environment:

Work involves the normal risks and discomforts associated with an office environment, but is usually in an area that
is adequately heated, cooled, lighted and ventilated.

ALL APPLICATION MATERIALS MUST BE SUBMITTED ON-LINE:

MHA On-line Job Application